Data Protection

Data Protection Statement

1. Introduction

Neo Sun Industries Pvt Ltd (“Company,” “we,” “our,” or “us”) is committed to ensuring the protection and security of your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable. This Data Protection Statement explains how we collect, process, store, and safeguard your personal information.

2. Legal Basis for Data Processing

We process personal data based on one or more of the following legal grounds:

Consent: When you have given clear consent for processing your data.
Contractual Necessity: When processing is necessary for fulfilling a contract with you.
Legal Obligation: When processing is required to comply with legal obligations.
Legitimate Interest: When processing is necessary for business purposes, provided it does not override your rights.

3. Data We Collect

We may collect and process the following categories of personal data:

Identification Data: Name, contact details (email, phone number, address), company details.
Transaction Data: Billing details, payment information, order history.
Technical Data: IP address, browser type, device information.
Communication Data: Records of inquiries, emails, and customer service interactions.

4. Purpose of Data Processing

We process personal data for the following purposes:

To provide, manage, and improve our products and services.
To communicate with you regarding inquiries, updates, and support.
To process transactions and manage accounts.
To comply with legal, regulatory, and contractual obligations.
To enhance website functionality and user experience.

5. Data Sharing & Disclosure

We do not sell or rent your personal data. However, we may share your information with:

Service Providers: Third-party vendors assisting in payment processing, logistics, or IT support.
Regulatory Authorities: When required by law or legal proceedings.
Business Transfers: In case of a merger, acquisition, or business restructuring.

All third parties handling your data are contractually bound to maintain confidentiality and data protection.

6. Data Security & Retention

We implement strict security measures, including encryption, access controls, and regular audits, to protect personal data. Data is retained only as long as necessary for its intended purpose, legal compliance, or dispute resolution.

7. Your Rights Under GDPR

If GDPR applies, you have the following rights regarding your personal data:

Right to Access: Request a copy of your data.
Right to Rectification: Correct inaccurate data.
Right to Erasure: Request deletion of your data under specific conditions.
Right to Restrict Processing: Limit how we process your data.
Right to Data Portability: Receive your data in a structured format.
Right to Object: Withdraw consent for direct marketing or certain processing activities.

To exercise your rights, contact us at [Your Email].

8. International Data Transfers

Where applicable, if personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent protections.

9. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

10. Changes to This Statement

We may update this Data Protection Statement from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

For any inquiries or data protection concerns, contact us at:

Neo Sun Industries Pvt Ltd
Location: India
Website: https://neosunindustries.com/